Contact Us

Please note, our call center is currently experiencing staff shortages which may cause a delay in our response. For non-urgent queries, email using the form below, otherwise call 1800 750 750 and we will respond as quickly as possible. Should you have a gas emergency, please refer to Tas Gas Networks | Emergency Information.

Primary Office Address: 5 Kiln Court, St Leonards TAS 7250
Primary Postal Address: PO Box 858, Launceston TAS 7250
Office Hours: 8.30 am to 5.00 pm Monday to Friday
Free call: 1800 750 750
Fax: 03 6336 9385
Gas Emergency and Outages Number: 180 2111
Hobart Office Address: 95 Albert Road, Moonah Tas 7009
Hobart Postal Address: PO Box 435, Moonah Tas 7009


Deaf or hard of hearing?

If you are deaf or have a hearing impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1800 750 750
  • Speak and Listen users phone 1300 555 727 then ask for 1800 750 750
  • Internet relay users connect to the NRS then ask for 1800 750 750
  • SMS Relay text 0423 677 767

If you need an interpreter, call TIS National on 131 450


Having Financial Difficulties?

If you are experiencing financial difficulties, we're here to support you.


Email Us