Due to increase safety measures around the COVID-19 our call centre operations have changed slightly which mean there may be some delays in answering your queries. We ask that you please remain patient and understanding.
We recommend email as a preferred contact method due to the high volumes of calls at this current time and our limited staff. If you do not have access to email, please do not hesitate to call.
Primary Office Address: 5 Kiln Court, St Leonards TAS 7250
Primary Postal Address: PO Box 858, Launceston TAS 7250
Office Hours: 8.30 am to 5.00 pm Monday to Friday
Free call: 1800 750 750
Fax: 03 6336 9385
Gas Emergency and Outages Number: 180 2111
Hobart Office Address: 95 Albert Road, Moonah Tas 7009
Hobart Postal Address: PO Box 435, Moonah Tas 7009
If you are deaf or have a hearing impairment, contact us through the National Relay Service:
If you need an interpreter, call TIS National on 131 450
If you are experiencing financial difficulties, we're here to support you.