Tas Gas Retail Customer Survey

Any information provided is subject to the Tas Gas privacy policy which can be viewed here.

Account details (for applying credit)

Have you moved to your current address from interstate? *
Have you previously been a Tas Gas Retail customer? *
What prompted your decision to connect to natural gas? *

(Multiple answers permitted)

Which natural gas appliances have you installed? *

(Multiple answers permitted. Natural gas appliances only.)

Do you have plans to, or have considered installing more natural gas appliances at a later time? *
Other types of energy also used at your property. *

(Multiple answers permitted.)

How did you learn about Tas Gas Retail? *

(Multiple answers permitted.)

Why did you choose Tas Gas Retail? *

(Multiple answers permitted.)

Was the meter installed at the agreed time? *
Overall, how satisfied are you with the meter installation process? *
How satisfied are you with the telephone support provided by the Tas Gas Retail Customer Service team? *
How easy is it to navigate the Tas Gas web site (www.tasgas.com.au)? *
How easy is the online application form to complete? *
How helpful is the Tas Gas web site? *
How easy has it been to use our new Self Service Portal *