Gas Help Centre

You have some further gas or account related questions? Please read our FAQ, contact us on 1800 438 427 or click here to fill out our online enquire form.

Gas Emergency

If you have a GAS EMERGENCY or OUTAGE, please contact the GAS EMERGENCY HOTLINE on 1802 111. This service runs 24 hours a day, 7 days a week and will be able to help. Please click here for more safety information.

Contact Us

For any gas related issues, please feel free to contact us on 1800 438 427 or send us through an email and we will help you out.

Account questions

Do you have questions about the account you just received, or would just like to understand it more? Click here to view our account explanation video.