Connect to Tas Gas Retail

Want Natural Gas connected to your home? Simply fill in this form or contact 1800 438 427 for more information. If you already have a gas meter at your property, click here to fill in a move in form.

After submitting the form successfully, you will receive a verification email to the email address supplied on the application form. If you do not receive this email within one hour of submitting the form, please contact us on 1800 438 427 (calls outside Tasmania 03 6336 9361) to confirm if your application has been received. 

Please click on each tab to fill in the information. The form will not submit unless all of the tabs with required fields are completed.

To view our Customer Charter click here.



Required fields are marked (*)

Customer Information *

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Mailing Address

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* What is your role? Are you the (please tick box):

The above email address will be used to deliver attached statements. Tas Gas Retail accepts no responsibility for lost, misplaced or unread emails and emails sent to junk mailboxes.

Additional Contact Information

Installation Address Information

(This can be found on your Rates Notice)

A site inspection will be completed of your property to ascertain where the meter will be located. On completion of the site inspection a 'Meter Location Card' will be placed in your letterbox. This card will contain a diagram of where the meter will be installed on your property (refer to clause 7.1 in Tas Gas Networks Residential Connection – Terms and Conditions).

Is your Installation Address the same as your Mailing Address?

Installation Address

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Connection Information *

Please refer to Clause 8 of the Tas Gas Networks Residential Connection – Terms and Conditions in regards to the timeframe for a meter installation on your property.

A charge of $2,750 will apply to services not consuming within 90 days of connection.

* Additional charges may apply if it is necessary to incur additional costs in connecting you to natural gas due to obstructions such as those outlined above. See clause 4 and 5 of Tas Gas Networks Residential Connection – Terms and Conditions.

Appliance details / connection fee (tick applicable boxes):

A $300 connection offer will apply to one of more appliances listed above (with the exception of a cooking appliance only).

# A one off $1500 (inc. GST) connection fee will apply if you install a cooking appliance only

^ Multiple Dwellings i.e subdivisions or unit developmemts

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Retailer and Gas Fitter Details *

If unknown, please put to be advised in all fields

Account Agreement *

Standard Residential Tariff, current at 01/01/2017

3.7983 cents per MJ applies to all energy consumption for residential customers. This equates to 13.674cents / kWh. Plus a daily residential tariff of 51.7 cents per day. The daily residential tariff will be charged once the meter is installed onto your property

Standard Terms and Conditions

The standard terms and conditions under which you can purchase natural gas on this tariff are summarised in Tas Gas Retail's Customer Charter.

Service Charges

A list of service charges is provided in our Customer Charter.

Variation of Tariff and Service Charges

Tas Gas Retail may change the Charter’s Terms and conditions from time to time and review published tariffs annually. We will give you notice of any such change or change to regulation that may affect your account. Such notice may be provided by either electronic or written means, or may be published in the 3 major daily newspapers.

All tariffs and fixed fees listed on this form include GST.

As the customer, I agree to abide by the terms and conditions detailed in Tas Gas Retail’s Gas Supply Agreement, which is summarised in its Customer Charter. I also agree to abide by associated Tasmanian law. I consent to Tas Gas Retail providing information to Tas Gas Networks, who may contact me directly in relation to the connection process. The applicant(s) and guarantor(s) authorise Tas Gas Retail to disclose information contained herein to a credit reporting agency and to obtain consumer and commercial information permitted by the Privacy Act from a credit reporting agency and to use such information in order to assess this application for credit. Subject to provision of the Privacy Act, the applicant (and other parties named in this application) authorises Tas Gas Retail to seek and obtain information from other credit providers for approving this application or managing this account. I also consent to Tas Gas Retail using my email address for communications relating to my account and from time to time related materials.These authorisations shall remain in force for the duration of the credit contract.

I authorise Tas Gas Networks to carry out the service connection and the necessary works to the property stated in the installation information section of this application form and agree to the Tas Gas Networks Residential Connection – Terms and Conditions and I acknowledge and agree that the terms and conditions form part of this application.

verification code

After submitting the form successfully, you will receive a verification email to the email address supplied on the application form.

Use of this form is covered by our Privacy Statement